Our Return Policy

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The Lunenburg Heritage Society appreciates your support through the purchase of our gift shop items and memberships. These purchases support the ongoing work of the Society, including the operation, maintenance, and renewal of the Knaut-Rhuland House Museum. As such, we do not offer returns or exchanges of your purchase online or in person. 

In the event that your order arrives damaged or is defective, please email us as soon as possible at KnautRhulandHouse@lunenburgheritagesociety.ca with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. 

Should you wish to withdraw your membership, no refund will be issued. Please contact hello@lunenburgheritagesociety.ca if you wish to withdraw your membership.